Palmetto Letterpress does not offer general returns or exchanges, and all custom pieces are final sale.

However, please let us know if there is a problem with your order or items were damaged during shipping at hello@palmettoletterpress.com. We are here to help you!

Most non-custom items ship within 3-4 business days from South Carolina (but we aim for faster!). Custom items are usually shipped within 3-4 weeks, depending on the order.